Can #AI ease healthcare’s administrative burdens? Becker’s Hospital Review and Harvard Business Review think so (and so do we)

November 26, 2018

Becker’s Hospital Review (check out our the Delta Brain feature on their blog here), recently posted an article with this compelling title: “AI could solve healthcare’s productivity problem.” We couldn’t agree more, and we founded Delta Brain on just this premise.

The BHR article, which was written in response to a more lengthy piece in Harvard Business Review, states that AI can help reduce one of healthcare’s largest expenses: manual administrative work. Not by replacing the people, but by streamlining workflows, eliminating inefficiencies, and allowing workers to spend more time providing actual care.

In the original article on Harvard Business Review, the authors delve into ways that AI has already impacted the healthcare space, including what they call “mundane” tasks like:

  • Faster hospital bed assignments, helping more accurately anticipate demand for beds and assign them more efficiently.
  • Easier and improved documentation, such as the rapid collection, analysis and validation of health records
  • Automated fraud detection, helping insurers better identify the claims that investigators should review

But this is just the tip of the iceberg. Artificial intelligence has the ability to impact productivity in a huge number of ways that directly eliminate administrative and operational inefficiencies, which currently cost about $3 trillion annually. Delta Brain’s data science team helps our clients do just this, implementing intelligent automation to help eliminate unnecessary manual workflows, streamline operations, and continuously optimize resource allocation. These data-driven workflows can then serve as the foundation for more ambitious machine learning and AI-based projects to enable more proactive care models through predictive risk analytics.

The Harvard Business Review article outlines ways that the industry needs to shift in order to effectively embrace AI, but is encouraged by its progress thus far. “AI offers more than a little light at the end of a long tunnel.”

Read more here:


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